Contact Us

 ORDER DELAYED?   The USPS is currently experiencing delays on all Media Mail and Priority shipments. This is 100% out of our control and we cannot do anything to speed up their processes. While we are shipping orders out extremely fast, we cannot (and have never) guaranteed exact delivery dates or precise holiday delivery. All shipping speeds are clearly noted as estimates only. If we sent you a tracking #, this means your order has already been mailed and is no longer in our possession. Some orders may note show tracking updates, but this is due to the delays and has definitely been shipped. Please refer to your tracking number for any and all updates as we will not be able to provide any further information. Thank you for your patience and understanding.

The quickest way to reach us is by using the form at the bottom of this page. In the event of a return, please attach any photos that may be helpful, where applicable. In the event of damage, photos will be required for us to process your claim. Please also provide your full name and order number so we are able to locate your order in our system.

You may also email us directly at the following address (please be detailed, include your order number and any applicable attachments so we can find your order):
support@jocorecords.com

Text us at:
(402) 957-2052

9AM - 5PM (Central Time)

 JOCO RECORDS SUPPORT FORM



Contact Us - Be detailed. Include Order Number. Photos required on returns.
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